"Employers should know who is handling
sensitive data and medications."

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Employee background checks are the first step in preventing fraud in the medical practice. For years there have been dishonest front office employees who have accepted their dismissal after being caught by staff, and have simply moved on to the next practice.

 

Medical Star of LifeExperts agree that there is no crystal ball to use in determining who will steal from their employer and fellow employees... they also agree that job dissatisfaction plays a key role. However, there are outside financial pressures on a prospective employee that the doctor or office manager aren’t likely to know about. Unless, that is, they have run a

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report that includes searching for negative things like criminal records, bankruptcies, liens, and judgments.

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also provides confirming information on the applicant’s home addresses and telephones; incorporation data; and UCC filings. Public and proprietary databases are also searched for names associated with fraud in the past.

 
What can doctors do for protection?
  1. Run a background report on all new hires.
  2. Develop a written employee manual that includes:
  3. Office policy regarding the handling of all tasks including:
  4. Protocol for opening of bank and credit card statements.
  5. Use of office credit card.
  6. Acceptance of cash payments.
  7. Writing of office checks.
  8. Use (non-use) of signature stamps.
  9. Access to computers.
  10. Clear statement of infractions that will result in adverse action or dismissal and prosecution.
  11. Pay attention to the finances of your practice and watch for changes in receivables, charge-offs, and collections
  12. If suspicions arise about the finances of the office, engage a professional with practice management experience who can assist in damage control and maximize potential recovery.




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